A Question From India On Rating Distributions


Like many web sites, our Grote Consulting Corporation website invites browsers to send in questions. I love getting questions: It’s a great way to find out what’s on people’s minds so I can cover the issue that’s been raised in my writings on...
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Succesful Employee Engagement Strategies


Ask any worker around the world what makes them happy in their job and they always say the same things. While the relative importance and order varies, the key issues are always...
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Seven Deadly Customer-Survey Sins


Presented here, in abridged form is the list of things to avoid if you want to generate positive and useful results without ruining your relationship with your customer or worse yet, generating a wealth of data with no practical use or way of...
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How to rate the fully satisfactory performer


Probably the toughest call that managers have to make is how to rate the individual whose performance all year has been fully satisfactory, where there are no important deficiencies that have to be worked on, and where the person has made some...
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Employee Performance Management 2.0


The world of Employee Performance Management (EPM) has had a seismic shift in the last twelve months. Many organisations are now being caught napping as their industry or government sector embrace new employee performance methodology as well as...
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Microsoft and Concentrix


British customer relationship management specialist and IT vendor Concentrix is now providing Microsoft Dynamics CRM 4.0 as a hosted offering. Concentrix has been implementing Microsoft Dynamics CRM as an on-premise product within businesses for...
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Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More




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